Returns & Exchanges

At GORUCK, we stand by the quality of our gear and want you to be completely satisfied with your purchase. We offer a 30-day return window for items in new, unwashed condition with original tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Generate and print your prepaid shipping label provided by our portal to ensure your gear is tracked and insured during transit.

• 3.
  Pack Your Gear

  Securely pack the items in their original packaging or a sturdy shipping box, ensuring all original tags and components are included.

• 4.
  Ship and Track

  Drop off your package at the designated carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.